Having a long-standing repeat customer base is something we’re very blessed with at Archadeck of the Piedmont Triad. Today we have former customers from over 20 years ago coming back to us for their next project without contacting anyone else. For us that fact is gratifying and,of course, welcome. In order to have a strong, active and growing business it is important to have customers who love sharing with others about their experience with you. That’s why not only our repeat business is strong but also our referral business. Conscientious homeowners look at a builder’s experience, credentials, and track record with previous clients to make an informed decision. .Outdoor structures and other genres of outdoor living space beautification go hand in hand. We have a trusted network of referrals readily available to our customers. Only referring companies that we trust and have earned our confidence do we feel comfortable recommending.
Similarly, Archadeck of the Piedmont Triad is loyal to the referral companies we keep within our network. One name stands as a shining embodiment of this is here in the Greensboro, Winston-Salem area. This company has our loyalty and we readily refer them to our customers and that is New Garden landscape and nursery company. In turn, New Garden has the same relationship with Archadeck of the Piedmont Triad and refers us to their clients as well. New Garden is well-known prestigious landscape and nursery company in our area. New Garden knows that when they refer a partner, their reputation is on the line. If the experience their customer has with that partner is not positive it will reflect negatively on them. It’s that simple.
Our primary objective at Archadeck of the Piedmont Triad is ensuring we provide excellent services, maintain a respectable reputation, and work at developing good relationships with our customers and referral sources which will help turn every day of our business into a successful adventure.